An ADEC Innovation

ADEC Juggler

700,000+

Professionals in BPO and Shared Services

Top 5

nearshore destination for U.S. Markets

95%

English Proficiency in key business hubs

Timezone

Alignment with U.S. Eastern Standard Time

Bilingual Access and Seamless Coordination

ADEC Healthcare established operations in Barranquilla to support providers who value proximity, performance, and people-centered communication. The city’s bilingual strength and time-zone alignment make it a natural choice for nearshore healthcare delivery.

Bilingual Voice

Spanish and English fluency create a familiar, trusted experience for patients and providers across the Americas.

Cultural Alignment

Barranquilla’s service culture mirrors the empathy and professionalism expected in U.S. healthcare.

Strategic Nearshore Location

Same-day collaboration with U.S. partners ensures real-time communication and faster issue resolution.

Operational Strength

Skilled professionals deliver high-quality results in both front-end and mid-cycle healthcare operations.

Looking for nearshore healthcare support? Reach out.

Nearshore Healthcare Operations Managed in Barranquilla

Barranquilla’s healthcare teams combine bilingual communication with process discipline to support high-volume provider operations. Each function is led by trained specialists who focus on responsiveness, accuracy, and measurable outcomes.

Prior Authorization

Teams manage the authorization process from intake to approval, reducing delays and improving turnaround time across payer networks.

Scheduling

Coordinated scheduling and reminder workflows improve patient attendance, minimize cancellations, and maintain consistent access to care.

Eligibility

Comprehensive verification of insurance coverage and benefits to prevent registration errors and reduce claim rejections.

Financial Assistance

Bilingual patient advocates provide counseling and payment support that enhance satisfaction and strengthen financial outcomes.

Clinical Documentation Improvement

Documentation review specialists ensure records are accurate, complete, and aligned with U.S. compliance and coding standards.

Billing & Follow Up

End-to-end billing and AR management that improves cash flow, reduces days in AR, and enhances payer communication.

Manila stands at the center of the Philippines’ healthcare operations industry. It’s a city built for scale, supported by advanced infrastructure and a workforce deeply experienced in U.S. healthcare systems. Providers rely on Manila for process efficiency, accuracy, and empathy at every point of the care and revenue cycle.

Near-shore Opportunities of Columbia

Colombia’s nearshore advantage blends language fluency with technical expertise. In Barranquilla, bilingual professionals deliver healthcare operations that feel local, connected, and built for scale.