An ADEC Innovation

ADEC Juggler

Top 25

Worldwide for English Efficiency

1.8 M+

Professionals Supporting Global Outsourcing

11%

Dedicated to Healthcare Services

USD $38B

in IT-BPM revenue

Why Providers Choose Manilla

ADEC Healthcare’s Manila center delivers precision and scale through integrated teams that understand healthcare from every angle.

Certified RCM Nurses

Certified RCM Nurses who strengthen accuracy and compliance in every claim.

Scalable Support

Flexible staffing models that expand without disrupting operations.

Clinical Accuracy

Teams trained in both medical and financial workflows to reduce errors and rework.

Connected Operations

RCM, UR/UM, and F&A teams work as one system for faster turnaround and greater visibility.

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Healthcare Outsourcing Services in Manila

Manila stands at the center of the Philippines’ healthcare operations industry. It’s a city built for scale, supported by advanced infrastructure and a workforce deeply experienced in U.S. healthcare systems. Providers rely on Manila for process efficiency, accuracy, and empathy at every point of the care and revenue cycle.

Prior Authorization

Manila teams support large-scale prior authorization workflows that improve turnaround times and reduce administrative delays.

Scheduling

Teams manage appointment coordination, cancellations, and follow-up reminders that increase visit completion rates and patient satisfaction.

Eligibility

Continuous insurance verification and benefits confirmation ensure accuracy before every visit, cutting down on front-end denials and improving claim performance.

Financial Assistance

Patient support teams guide payment plans, charity applications, and financial counseling with professionalism and empathy.

Coding

Certified coders based in Manila handle professional and facility coding, HCC capture, and audit preparation with precision and full U.S. compliance alignment.

Clinical Documentation Improvement

Manila’s documentation specialists partner with clinical teams to clarify, correct, and complete records that support accurate coding and optimal reimbursement.

Charge Capture Review

Charge validation, reconciliation, and edit checks ensure no revenue is missed along the way.

Utilization Review

Documentation reviews, guideline checks, and escalation tracking under U.S. RN leadership, helping to keep utilization management efficient and compliant.

Billing & Follow Up

Comprehensive billing operations include claim submission, payer response handling, and aging AR management that accelerate cash flow and reduce outstanding balances.

Clinical Denials

Teams identify the cause of clinical denials, assemble appeals, and streamline documentation so providers can recover revenue quickly and avoid repeat issues.

Cash Posting

Daily cash posting and reconciliation ensure fast, accurate financial reporting.

anila stands at the center of the Philippines’ healthcare operations industry. It’s a city built for scale, supported by advanced infrastructure and a workforce deeply experienced in U.S. healthcare systems. Providers rely on Manila for process efficiency, accuracy, and empathy at every point of the care and revenue cycle.

Discovering the Philippines

The Philippines is where healthcare talent and empathy meet. With strong clinical expertise, cultural connection, and global time zone alignment, it’s become a leading hub for outsourced healthcare operations. ADEC Healthcare builds on this foundation to deliver efficiency, accuracy, and care that reaches across borders.